Mothering Tao

We offer a no-hassle, flat rate shipping of $2.95 within the U.S.!

 

In-stock orders are shipped within 48 hours using USPS Priority Mail, or Parcel Post at our discretion. USPS Priority International or International Parcel are the method of shipment at our discretion. Please note delivery confirmation and insurance is additional. You may purchase the optional shipping safeguard, which we highly recommend, during check-out. If you wish to have your order shipped via USPS, FedEx, please email us.

 

Please note that all SALE items are final. Return and exchanges will only be accepted in the event of a manufacture defect.

Before considering a return or exchange, please e-mail us with any questions you have so that we may trouble-shoot for you.

Returns and exchanges must be initiated, meaning request a RA#, by the customer within 30 calendar days from the date of purchase. Please e-mail us with a reason for the reuturn. We will then provide you with a RA form (Return Authorization form). Once the RA form has been generated, your item must be postmarked within 7 business days. Customer is responsible for return shipping. We recommend using a method with delivery confirmation or tracking # for we cannot be held responsible for packages lost in transit.   

 

Condition of the return or exchange must be in new, unwashed and odor-free (smoke or pet).

 

If you would like to exchange your purchase for another product, please include details of the product you wish to have in exchange on the RA form. We will gladly accomodate your request if inventory allows. If we are out of the item you wish to exchange for, we will contact you for an alternate choice or advise of the availability date. Please include your payment for the shipping charge of the second/replacement item with your return. Out flat rate shipping is $2.95 for all orders shipped within the U.S.  

 

Please note we reserve the right to refuse a return or exchange.